Terms and Conditions

Processing & Shipping

All orders are processed within 1 to 2 business days. We ship across the US and to countries abroad. Shipping times vary depending on the destination. Tracking is provided for most orders, and some international orders may have limited tracking. If your package is delayed or lost, please reach out, and we will do our best to assist you.

US orders of $66 and over ship free, applied at checkout. Orders over $88 also receive a free handmade jewelry gift (real quartz with stainless steel, a bracelet, earrings, or necklace), added by hand when your order is packed.

Returns & Exchanges

Your satisfaction means the world to us! If there’s an issue with your order: Returns & Exchanges: For broken items, a replacement or refund is accepted up to 2 weeks from delivery. Items must be in original condition. Damaged or Defective Items? Please send us a message with photos within 2 weeks of receiving your order, and we’ll work on a solution.

Cancellations

Orders can be canceled within 4 hours of purchase. After that, work may have begun, and cancellations may not be possible.

Gift Orders & Packaging

If your order is a gift, let us know! We offer special packaging and can include a personalized message. We take care to package each order securely, ensuring it arrives safely.

Customer Care

Leafless Ashes is dedicated to providing exceptional customer care. We are committed to delivering a seamless shopping experience and addressing any queries you may have. For more information about our services and how to reach us, please visit our Contact page.

Privacy & Safety

At Leafless Ashes, we prioritize the privacy and safety of our customers. We take stringent measures to ensure the secure use, storage, and protection of personal information. Our transparent policy outlines the use of third-party banking for payment verification and the responsible collection and use of data.

Wholesale Inquiries

Interested in retailing our exquisite products? Leafless Ashes welcomes wholesale inquiries from retailers looking to showcase our stunning offerings. Our comprehensive information provides insight into the process of partnering with us and elevating your business to new heights.

Rights & Designs

All designs, artwork, and creations by Leafless Ashes are original and protected. We do not permit reproductions or unauthorized use of our work.

Payment Methods

- Credit / Debit Cards
- PAYPAL
- Offline Payments