Terms and Conditions
Processing & Shipping
All orders are processed within 1-2 business days. We ship worldwide! Shipping times vary depending on the destination. Tracking is provided for most orders (some international orders may have limited tracking). If your package is delayed or lost, please reach out—we'll do our best to assist you!
Returns & Exchanges
Your satisfaction means the world to us! If there’s an issue with your order: Returns & Exchanges: Accepted within 6 days of delivery. Items must be in original condition. Damaged or Defective Items? Please send us a message with photos within 48 hours of receiving your order, and we’ll work on a solution.
Cancellations
Orders can be canceled within 4 hours of purchase. After that, work may have begun, and cancellations may not be possible.
Gift Orders & Packaging
If your order is a gift, let us know! We offer special packaging and can include a personalized message. We take care to package each order securely, ensuring it arrives safely.
Customer Care
Leafless Ashes is dedicated to providing exceptional customer care. We are committed to delivering a seamless shopping experience and addressing any queries you may have. For more information about our services and how to reach us, please visit our Contact page.
Privacy & Safety
At Leafless Ashes, we prioritize the privacy and safety of our customers. We take stringent measures to ensure the secure use, storage, and protection of personal information. Our transparent policy outlines the use of third-party banking for payment verification and the responsible collection and use of data.
Wholesale Inquiries
Interested in retailing our exquisite products? Leafless Ashes welcomes wholesale inquiries from retailers looking to showcase our stunning offerings. Our comprehensive information provides insight into the process of partnering with us and elevating your business to new heights.
Rights & Designs
All designs, artwork, and creations by Leafless Ashes are original and protected. We do not permit reproductions or unauthorized use of our work.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments